For Patients: Pre Admission

Pre Admission

Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.

PRE-ADMISSION INFORMATION:

Clerical pre-admission

Pre-admission is an important part of your hospital stay. To ensure we can confirm your admission, financial and other arrangements, we ask that you complete and return all paperwork provided to you by your doctor. This confirms your admission and allows us to prepare for your stay. The paperwork should include reference to your :

1. Medicare card
2. Pension card/health care card
3. Private health insurance number / details
4. Approval letter/claim number for work cover related admissions
5. Item numbers quoted by doctors rooms
6. Please bring with you any information your Dr supplied regarding implantable medical devices (eg prostetics and disposables) if applicable.

We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however we also advise that you seek clarification from your doctor and health fund.

Your doctor will notify the hospital of the date of your procedure/operation and inform you of your day of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.

If you have any questions about hospital procedures, completion of forms, costs or health insurance status, our staff will be happy to assist you.

Preadmission staff will contact surgical patients on the day prior to admission to confirm admission time, directions of where to be admitted and also your financial obligations.

Day of Admission Information (surgical patients)

On the day of admission

Please check in with the front reception in the main foyer at the time indicated by your doctor. Your doctor will inform you of the scheduled time for your surgery and fasting instructions.

This means nothing to eat or drink, including water, prior to your operation.

Please bring with you into hospital anything applicable to your admission including:

• Doctor's admission letter
• Health fund number / details (if applicable)
• Medicare card
• Regular medications
• Pension health benefits card (if applicable)
• Pharmaceutical benefits card (if applicable)
• Relevant x-rays and / or test results
• Slippers
• Night attire
• Toiletries
• Personal articles
• Method for settling your account
• Please do not bring valuables

DO NOT (unless your doctor gives you special instructions):

• Eat or drink anything after midnight for morning surgery
• Eat or drink anything after 7am for afternoon surgery – (a light breakfast prior to 7am is acceptable ie. tea and toast)
• Smoke cigarettes or chew gum
• Wear jewellery. A wedding ring and watch are permitted.
• Bring valuables ie. mobile phone, MP3 players and large amounts of cash
• Wear make-up or nail polish

Day procedure patients (additional information)

Wear garments that are comfortable and easy to remove
Check with your nurse before informing relatives / friends regarding the time that you should be picked up.

No patients who are undergoing surgery will be able to drive home. A friend or relative must be available to collect you post surgery. A taxi is not appropriate.