Frances Perry House
Part of Ramsay Health Care

Grand Hyatt Program

Frances Perry House at the Grand Hyatt Melbourne

After giving birth at Frances Perry House, new mothers and their babies have the option to enjoy postnatal care in a hospital-assimilated environment in the five-star luxury of the magnificent Grand Hyatt Melbourne.

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Pelvic Pain Webinar

Pelvic Pain Webinar – 7pm 24th November

Pelvic pain is a complex condition affecting up to 1 in 5 women and 1 in 12 men and can significantly impact quality of life. Join us to hear from a team of experts experienced in pelvic pain - they'll be exploring causes, diagnosis, and various treatment options.

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Frances Perry House Maternity Information Pack

Multimedia

Meet the Midwives

Meet the Midwives

Being a midwife is a very special job and we love our midwives at Frances Perry House in Melbourne - here the lovely team tell us what they love about being a midwife and any tips they might have for new mums. Enjoy!

Special Care Nursery

Special Care Nursery

Our Level 2 Special Care Nursery can care for newborn babies from 32 weeks gestation. With a breastfeeding room and baby bathing facilities, you will have everything you need to ensure your new baby receives the very best care.

Initiatives to improve your care

Our Net Promoter Score:

74
NPS Score

Net Promoter Score

Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.

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Cardiac Care

The Ramsay Rule

An initiative that allows patients, their relatives, or carers, to call for rapid assistance when they believe something is ‘not right’ with the clinical condition of the patient.

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Cardiac Care

Speak Up for Patient Safety

An evidence-based framework which escalates awareness of patient safety and encourages staff to challenge potentially risky behaviour.

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People caring for people.

Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.

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