Frances Perry House
Part of Ramsay Health Care

Important information for Bupa members

Important information for Bupa members

Ramsay Health Care has not been able to reach agreement on a new contract with health insurer Bupa. Please click here to access the Protect Your Cover website which contains more information for impacted Bupa patients and their doctors.

Important information for Bupa members

The Ultimate Maternity Experience

The supportive, caring, and professional team at Frances Perry House, combined with state-of-the-art birthing suites and amenities, provide you with a warm and nurturing environment to welcome your new baby into the world.

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Frances Perry House Maternity Information Pack

 

Multimedia

Meet the Midwives

Meet the Midwives

Being a midwife is a very special job and we love our midwives at Frances Perry House in Melbourne - here the lovely team tell us what they love about being a midwife and any tips they might have for new mums. Enjoy!

Special Care Nursery

Special Care Nursery

Our Level 2 Special Care Nursery can care for newborn babies from 32 weeks gestation. With a breastfeeding room and baby bathing facilities, you will have everything you need to ensure your new baby receives the very best care.

Initiatives to improve your care

Our Net Promoter Score:

Net Promoter Score

Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.

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Clinical Quality Information

Clinical Quality Information

We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.

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Safety Initiatives

Safety Initiatives

We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.

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People caring for people.

Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.

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