Frances Perry House Hotel Program
We understand that welcoming a new baby can be an exciting, and at times challenging, experience. Our patients have told us that after your baby is born, you value the chance to take a breath, to enjoy some luxury and have some additional time to bond with your newborn before you transition home.
We are extremely proud to offer you the opportunity to spend two nights at the iconic and historic, five-star InterContinental Melbourne The Rialto Hotel on Collins Street in Melbourne. You will enjoy staying in a luxurious and quiet room, with ample space for you, your baby, and your toddler if you would like them to stay with you.
What’s included?
You and your partners meals (breakfast, lunch and dinner) and valet car parking are included in your stay. You can also expect a beautiful welcome gift from the InterContinental team, enabling you to continue to indulge in a luxurious experience once you head home.
Care & support at the hotel
Please be aware that there won't be continuous care from midwives or hospital staff at the hotel. A midwife will visit you once a day, to weigh your baby and conduct any other checks as required by your doctors. We strongly believe that if you require the support of our team of nurses, allied health staff and doctors, you should remain in our care at Frances Perry House.
Postnatal lactation support
You will be offered an appointment with one of our Lactation Consultants at the Maternity Care Centre for 7-10 days post your discharge from Frances Perry House. It is entirely up to you if you wish to make this appointment. If you do wish to book this service, we can do this for you on discharge.
Eligibility
As always, the safety of you and your baby is our highest priority at Frances Perry House. We therefore require confirmation from your doctor and paediatrician that they are happy for you and your baby to be discharged from the hospital to be eligible to participate in this program.
Frequently Asked Questions
Do I need to pay to stay at InterContinental Melbourne The Rialto?
No, you do not need to pay to stay at InterContinental Melbourne The Rialto as part of the Frances Perry House Hotel Program. You will need to pay for all incidentals and additional food & drinks outside of the Hotel Program offering, should you need them.
What will my baby sleep in while at the hotel?
Each hotel room has the same cot that you've been using at Frances Perry House.
What is included in the room?
Your room will include:
- A king-size bed
- Smart-TV and on-demand streaming services
- High speed Wi-fi
- Cot & change table
- Mini-fridge & mini-bar
- Capsule coffee machine
- Lidded bin for nappies
- Down feather duvet and pillows
- Use of the heated indoor pool, sauna, spa & gym
What do I need to bring myself?
You will be provided with a small supply of nappies for your baby on discharge as well as linen for the cot, however you may need to arrange for more of these items which can be requested through the hotel. You will also need to provide nappy disposal bags, along with any other items you would usually take to ensure your stay in a hotel is comfortable.
Can my older children stay in the hotel with us?
If you wish to have older children stay with you, please be aware there is a King bed, cot and perhaps a porta cot (if you have a toddler) in the room limiting space for additional guests. If you would like to book an additional room at a preferred rate, please let us know and we can connect you to the InterContinental Melbourne The Rialto team.
Can I have visitors come to the hotel?
Of course! There are several lovely spaces at the hotel to spend time with visitors if you wish.
What do I do when we arrive at InterContinental Melbourne The Rialto?
Please park your car in one of the bays at the front entrance of the hotel. Concierge will assist you with valet parking and directions to the hotel check-in desk.
Why do I have to provide the InterContinental with my credit card details on check in?
This is requirement of the hotel for every guest to enable seamless charging of incidentals, if incurred.
Can I order additional food?
Yes, you can. InterContinental Melbourne The Rialto team are happy to cater to your requests. Food, beverages and services outside our Hotel Program offering are charged to your room, and you be asked to pay for these charges on check out. InterContinental Melbourne The Rialto are pleased to offer a 20% discount on food & beverage.
What time is check in and check out?
Check-in time is 3pm on the day you leave Frances Perry House. The check-out time is 11am on day of departure from hotel.
May I stay longer or arrange for an additional room for my other children?
Yes, you may enjoy a longer stay, subject to room availability. Please discuss with hotel reception desk. InterContinental Melbourne The Rialto is happy to offer an exclusive rate of $295 per room per night, for additional rooms or extended stays (based on room only).
Do I have to attend the lactation consult booked for me once I go home?
Attending any of our services is entirely up to you. We know that the first few weeks of feeding can be not easy for everyone, and we want to ensure we offer you every possible support to feed your baby successfully. If you do not wish to attend your appointment or you wish to change it, please contact the Maternity Care Centre on 9326 5947.
What do I do if I am worried about my baby or my own medical condition?
During Monday to Friday, 0900-1600, please contact our Maternity Care Centre team on 9326 5947. Outside of these hours, please call our ward team on 9344 5300, or the hospital on 9344 5000 for advice. Alternatively, you may contact your doctor.
If you are experiencing a medical emergency, please contact 000.